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I Can’t Get No Satisfaction by Emily Smart
People in my line of business (marketing rather than procreating), spend a lot of time banging the drum about the importance of good customer service. Be nice to people, we say, give them what they...
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Long Distance Information by Trevor Plumbly
When my particular piece of modern communication conked out, the manual told me that all I had to do was dial the Freephone number and all would be well. So I did, and discovered the joys of trying to...
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A Prevaricator’s Progress by Trevor Plumbly
Ain’t progress grand? Or is it? I wonder if we really understand the ultimate costs of the new technology. Sure, I use it when it suits, like a lot of folk, but lately it’s becoming more of a habit...
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Telecomedy by Trevor Plumbly
The Telephone Rings It was that time of the day: housework done, lunch finished and time to relax a bit, I’d just settled into the armchair when the phone rang. Our phone is one of those portable jobs...
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